Privacy Policy
Your privacy, respected.
This Privacy Policy describes how Vidcru ("we", "us", or "our") collects, uses, and shares information about you when you use our AI video generation platform. By using Vidcru, you agree to the collection and use of information in accordance with this policy.
1. Introduction
Vidcru is an AI-powered video generation platform that allows creators to produce high-quality videos from text prompts and scripts. We are committed to protecting your personal information and being transparent about how we use it. This policy applies to all users of our website and services.
2. Information We Collect
We collect the following categories of information when you use Vidcru:
Account Information (via Firebase Auth)
When you create an account, we collect your email address, display name, and profile picture (if provided through Google Sign-In). This information is managed through Google Firebase Authentication.
Usage Data
We collect data about how you use our service, including the prompts you submit, videos you generate, credit usage, generation history, and preferences. This data is stored in our Firestore database linked to your account.
Payment Information (via PayPal)
When you purchase credits, payment transactions are processed by PayPal. We do not store your full credit card or bank account details. We receive confirmation of payment and the amount paid from PayPal. Please refer to PayPal's Privacy Policy for details on how they handle your financial data.
Technical Data
We may automatically collect certain technical information such as your IP address, browser type, device information, and pages visited to operate and improve our service.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Vidcru platform and services
- Process video generation requests and manage your credit balance
- Process payments and send purchase receipts
- Send transactional communications such as receipts and service notifications
- Detect, investigate, and prevent fraudulent activity and abuse
- Comply with our legal obligations
4. Third-Party Services
We rely on trusted third-party services to operate Vidcru. Each has their own privacy practices:
Firebase / Google
Used for authentication and database storage. Google's privacy practices apply to data processed through Firebase services. See Google's Privacy Policy.
PayPal
Used for processing credit purchases. PayPal collects and processes payment information in accordance with their own privacy policy. See PayPal's Privacy Policy.
Frame Nebu video engine
Our AI video generation engine. Your scripts, the choices you make in the studio and any recordings or pictures you upload are sent to the engine to produce your videos.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored in Google Firebase with industry-standard security controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request deletion of your account and associated data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain processing of your personal data
To exercise any of these rights, please contact us through our contact page.
7. Cookies
Vidcru uses cookies and similar tracking technologies to maintain your session and improve your experience. We use essential cookies required for authentication and to keep you logged in. We may also use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you a notification. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Contact form: vidcru.com/contact
We aim to respond to all privacy-related inquiries within 5 business days.